Internal Communication
Internal communication is the way we communicate with each other as a team and between individuals. It includes the values that are the base of our communication and encompasses also very practical elements like communication channels & formats.
Imagine the following situation...
You sit in a meeting, the fourth one today already. There are 10 people in the call, 5 of them (including you) are not actively listening as the topic of the call doesn't concern them enough to pay attention, so they multi-task to work on other responsibilities. You decide to use the time to work on this important project that kind of fell short over the past weeks. "Where did I store the document again?", you start thinking. After ten minutes of desperately clicking yourself through several Shared Drives and G-Chat threads, you give up and simply create a new one in a folder that is kind of fitting the topic. After the meeting, you start working on the document and remember that you need an important information from your co-worker. "Where can I reach her again? Discord, E-Mail, G-Chat? Or should I simply tag her in the document?" Not knowing what is the best way, you decide to use multiple channels to increase the chances to receive the information soon...
The way that the team members communicate with each other determines how well the information can flow. Do people know where to find what information and how each channel is used? Do they receive the information timely and clearly? Do the channels used serve their intended purpose?
TRANSITION & MORE CONTEXT HERE
Our communication principles
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