How we communicate

In contrast to other organizations, we work fully-remote, our team is spread over differnt countries and time zones, we have different working hours and simply no common office space (apart from the VO) where we can quickly chat if something comes up.

Therefore, especially written communication is often the go-to way to exchange information. Connecting back to our communication principles, CLARITY & DIRECTNESS are crucial to prevent misunderstandings and confusion via chat.

Before sending any message, it is recommended to always ask yourself "How can this message be read & understood by the recipient?". Double-checking might take you 1 min more, but can prevent a misunderstanding that takes way longer to solve!

Open door policy

No matter how long you have been part of our team, you can always hit up any team member via chat! As we want to foster a safe space where everyone is welcome, this rule is key to have as little barriers as possible. However, you might want to consider individual preferences of team members when it comes to their preferred communication channel (see oikos homebase for more information).

Our main communication channels

To exchange with each other, our community, and external parties, we have two main communication channels that will be introduced in the following subpages:

How we use DiscordHow we use Gmail